Frequently Asked Questions

We will respond patiently and meticulously to any suggestions and feedback from customers.

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  • [q:] Are your company's products free of BPA and food grade?

    Yes, all our products are made with BPA-free and food-grade materials. Has passed fda, ​​sgs, eu and other tests. ...

  • [q:] What is your minimum order quantity?

    Our minimum order quantity is 10,000 pieces. Small orders of 5,000 can also be made, but the price will be higher. ...

  • [q:] How long is the sampling time and the production time?

    Stock samples can be sent out on the same day. Customized samples can be completed within 7~10 days after receiving your sample fee. The delivery time depends on the specific quantity of the order, and the minimum order quantity will take 15-20 days. ...

  • [q:] Can the sample fee be refunded?

    The sample fee can be refunded when you place an order with stock samples. Customized samples need to reach a certain amount before they can be returned, generally more than 100,000 is recommended. ...

  • [q:] What kind of printing can your company do?

    The printing we can do are: various effects of film inside film, 3D printing, thermal transfer and other common printing. ...

  • [q:] What is your payment method?

    Our only payment method is a 50% deposit, and the 50% balance payment is paid before delivery. ...